What payment methods do you accept?

  • We accept payments via Visa, MasterCard or Netbanking

Is it safe to shop online using my Debit card or Credit Card?

  • All credit card, Debit Card and net banking transactions are processed over a secure encrypted connection. So no worries here!

Are there any hidden charges?

  • There are absolutely no hidden charges. Any octroi or sales tax is actually borne by However, for international shipments you shall be liable to pay customs duty or any other duty specific to that country.

I see debit transactions in my Bank Statement from BluezOnline but I have never shopped with BluezOnline. What do I do?

  • If you see any charges on your credit/debit card for purchases made on, but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf.
  • If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it.

Why is tax being charged?

  • Tax represents Value added tax (VAT) or Central Sales Tax (CST) that is collected and deposited by BluezOnline to the government authorities.

How is the tax amount calculated?

  • BluezOnline shall be bearing tax for all products. However, in exceptional cases where the total discount (including sale discount, bundle discount, coupon discount); is 20% or higher; is applied and the applicable tax is greater than 5%, a flat 5% tax is collected on the paid price from customer and the balance tax amount is funded by BluezOnline.

Do you accept International Card?

  • Yes. However, your Billing Address has to be the same as your shipping address. There is no upper limit to an order value placed using an International card.

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