Shipping & Tracking


How long will my order take to arrive?

  • An estimated delivery time for delivery is 15 days. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
  • Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
  • To check the delivery time in different cities across India, read more...

Delivery within 10 business days

  • Your order will typically reach your doorstep within 10 business days if it is being shipped to the following areas:
    • Delhi NCR (Delivery within 24 hours in select locations)
    • Metros
    • Select major cities given below:
Metros State Capitals Other Major Cities
Bengaluru Bhubaneswar Ahmedabad
Chennai Gandhi Nagar Cuttack
Delhi/NCR Lucknow Nagpur
Hyderabad Patna Pune
Kolkata Ranchi Vadodara
Mumbai Bhopal Surat
Calcutta Ahmedabad Kolhapur

Delivery in 10-15 business days

  • For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Are there any shipping charges?

  • offers nominal shipping charges on most products shipped in India.

Why is the delivery time different for different products?

  • Some products in our catalogue are custom made or as per your order. We believe in Just-In-Time production methodology. Hence it shall take 10-15 business days to reach your doorstep.
  • Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and their delivery may not be possible at a few select locations.
  • Some category items such as jackets, jodhpuris and suits in our catalogue are made especially on your request and delivery would take longer than usual. Also, delivery may not be possible at a few select locations. Please read the details available on the product page carefully before placing the order.

Will I receive my order in a single package?

  • All products will reach you in a single package.

Can I expect delivery on all days of the week?

  • You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

Do you ship internationally?

  • Yes, we do ship internationally. For international shipping, you may reach out to us via any of the following channels:
  • Visit and place the order directly.
  • Mail your queries to
  • Call us at +91-22-6664-8141/91-22-6665-9344 for further enquiries.

Can my delivery be expedited?

  • BluezOnline take immense pride in being lightening fast. The current logistics infrastructure in India today doesn't allow us to expedite further at this time.

What is Bluez's shipping policy?

  • Bluez's Nationwide Shipping Policy promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us.

I should have received my order by now but I haven't. What do I do?

  • If you have the tracking information (reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you

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